Sales Operations Director Job at Honeywell, Atlanta, GA

  • Honeywell
  • Atlanta, GA

Job Description

Driving Infinite Possibilities Within A Diversified, Global Organization

Sales Operations Director - Connected Industrials

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell.

The Sales Operations Director will report to the Sales Excellence Director and will be responsible for leading and managing Sales Operations for the Connected Industrials division within the Honeywell Connected Enterprise (HCE). This is a highly visible and complex role in a matrixed organization. The candidate will be required to support and work with executives and sellers across the entire organization to promote continuity in sales process, KPIs and metrics, and sales incentives, process and system enhancements, improvements in sales competency by coordinating trainings, and strategies and tactics that achieve sales growth for HCE.

The successful candidate must be passionate and a proactive visionary in driving change for the organization. In addition, the candidate must be a strong leader, extremely well organized, detail-oriented, quality-minded and possess excellent written & verbal communication skills.

  • Partner with sales leadership to derive insights that can help shape the business and coach sellers.
  • Drive the standard Management Operating System (MOS) across all divisions. Drive active attendance for weekly/monthly/and quarterly sales actions with outcomes that are committed, tracked, and executed.
  • Deliver and drive usage on all standard reporting tools.
  • Ensure best practices are being followed by sellers in all Salesforce (SFDC) instances.
  • Provide analysis and reporting support for sales, orders, forecast and pipeline to support the goals and objectives of the business.
  • Support this growing team in helping them evaluate and implement new sales tools, processes and compensation models
  • Working with the VP GM of the division, be the focal point for sales operations communications, including the roll-out and support for any sales operations initiatives and consolidation of analytics from Connected Cyber and Connected Logistics businesses.
  • Continually drive for improvement of the sales processes, in particular, sales forecasting and data quality in SFDC.
  • Be the collection point for areas of improvement. Gather input from the sales team, prioritize and communicate to global sales operations and enablement for improvements and implementation.
  • Lead projects and initiatives focused on growth and improving productivity throughout the sales organization.
  • Serve as an internal ambassador for Sales in relationships with other key internal stakeholders such as HR, Finance, Legal, Marketing, Product Management, IT and other Honeywell businesses.
  • Utilize data from various functional systems to produce insights that can help facilitate business decisions (ERP, Pricing, Sales Incentive databases, CRM Analytics / Tableau, Installed base, Customer Data Management, etc).
  • Participate in the planning and support for internal and external sales events, including the annual sales meeting, sales kickoffs, sales managers workshops, and sales training sessions.
  • Partner with Sales leadership to develop and implement the sales strategic action plans and order targets.
  • Work closely with Marketing to provide analytics for Sales and Marketing Executives to help them with campaign, promotions, and sales investment decisions.
  • Work closely with Field Sales as their point of contacts for sales tools and processes support, ensuring best practices are communicated and followed.
  • Develop and deliver executive-level presentations to illustrate key data insights at various levels of the organization.


  • Bachelor's degree in Business Administration, MIS or related discipline
  • 10+ Years of experience in commercial excellence or sales/sales support
  • SaaS experience
  • Enterprise and multi-product portfolio experience
  • Customer success obsession and a bold passion for working towards results and customer satisfaction
  • Excellent business sense, strategic planning, analytical, communication, project management, and change management skills
  • Shown ability and aptitude to work within a global, cross-functional team environment at all levels within the organization to lead, influence, and continuously improve people and processes
  • Results-driven behaviors with a consistent focus on getting things done routinely to plan, building consensus with data driven recommendations
  • Effective communication with ability to assemble and clearly articulate key strategies, plans, and reports aligned to drive tangible business impact, strong listening and facilitation skills
  • Highly self-proficient analytical assessor of business metrics and performance; able to confidently provide insights for improvement and proffer innovative, robust, and data driven solutions using Excel, Salesforce, and Tableau
  • Strong project management skillset; process driven mindset and capable of prioritizing and managing multiple tasks
Additional Information

  • JOB ID: HRD232662
  • Category: Sales Excellence and Support
  • Relocation Tier: Not Applicable
  • Security Clearance:
  • Aviation Authority (FAA for US):
  • Band: 04
  • Referral Bonus: 1500
  • Requisition Type: Standard Requisition
  • US Citizenship:
  • FLSA Statement:
  • FLSA CODE: Exempt

  • Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

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