The Operations Coordinator will primarily support the administrative and operations functions of the University of Minnesotaâ™s (UMN) central Graduate Admissions Office (GAO) in its goal to provide exceptional service and support to prospective graduate students; system-wide graduate program faculty and staff; and internal and external agencies related to graduate admissions. The Coordinator is responsible for assisting the development, implementation, and administrative management of general operations of the GAO.
As a critical member of the GAO team, the Operations Coordinator is responsible for Admissions Operations and the management of Frontline Support to ensure the delivery of an exceptional suite of system-wide admissions services for graduate faculty and staff, prospects, applicants, current graduate students, and externally sponsored student agencies. The Operations Coordinator drives the effectiveness, accessibility, and accuracy of admissions services by ensuring a high level of administrative support to all constituents, developing and implementing efficient services, and helping safeguard institutional risk by having a working knowledge of and advising on administrative policies, best practices, and proper protocols for protecting student data. This role is also an integral partner to the Graduate Schoolâ™s diversity and communication teams.This is a 100%, 12-month continuing Civil Service appointment (job code 8208A1, Admin Associate 1).
JOB DUTIES.Unit Administrative Operations - 50%
Frontline Support Service Management/Advising - 30%
Communications - 10%
Outreach/Recruitment - 10%
WORK MODE: The Graduate School is currently working in a hybrid work model (some time remote and some time on campus) and all staff are required to work in-person on campus on Wednesdays. This agreement is subject to change based on mission needs.
PAY: The salary for a maximally qualified hire is $53,250.00
REQUIRED QUALIFICATIONS:
PREFERRED QUALIFICATIONS:
About University of Minnesota Twin Cities
The University of Minnesota, founded in the belief that all people are enriched by understanding, is dedicated to the advancement of learning and the search for truth; to the sharing of this knowledge through education for a diverse community; and to the application of this knowledge to benefit the people of the state, the nation, and the world.
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