Job Description

The New York City Department of Youth and Community Development (DYCD) invests in a network of communitybased organizations and programs to alleviate the effects of poverty and to provide opportunities for New Yorkers and communities to flourish.

DYCD is recruiting for a Network & Systems Engineer to help build out secure maintain and support
the IT infrastructure.

The role requires a broad understanding of the core technologies deployed in an enterprise IT infrastructure.

These technologies include but are not limited to Switching & Routing Firewalls Load Balancers FortiSIEM VOIP Windows /Azure Group Policy LDAP (Active Directory) DNS DHCP and Configuration Management. The candidate will configure and manage the LAN services and DYCD endpoint on the CityWide WAN in coordination with the Department of Office of Technology and Innovation (OTI). The candidate will also design and maintain technology systems to increase the efficacy of the agency.

Responsibilities include but are not limited to the following:

Plan and execute regular incident response and postmortem exercises with a focus on creating
measurable benchmarks to show progress (or deficiencies requiring additional attention);

Partner with the security engineering team to improve tool usage and workflow as well as with the
advanced threats and assessment team to mature monitoring and response capabilities;

Conduct architecture risk analysis and propose modifications in design / build to address security
gaps;
Manage and support routers and switch configurations for LAN and WAN;

Analyze support and administer Windows servers for both physical and virtual windows servers at
various locations;

Manage the Active Directory (AD) infrastructure and collaborate with various teams to ensure it
integrates seamlessly with all components including network security messaging and remote access
and virtualized computing environments with DYCD infrastructure;

Participate in the entire lifecycle (planning design implementation maintenance) of operating
systems application software and system management tools;

Collaborate with the New York City Office of Technology and Innovation (OTI) teams to support
systems and services hosted by OTI;

Support wireless mobile devices with connections and synchronization to email calendars and
contacts;

Proactively ensure the highest levels of systems and infrastructure availability;

Write and maintain custom scripts to increase system efficiency and lower the human intervention time
on tasks;

Troubleshoot and resolve identified issues on supported systems and services escalating to
appropriate teams as necessary;

Communicates and interfaces with management on system health and project statuses;

Document and maintain inventory of Agency hardware and software asset;

Create and update IT procedures policies and processes;

Perform special projects and initiatives as assigned

Qualifications :

1. A certificate from an accredited technical school (approximately 675 hours) with a specialization in computer operations and two years of satisfactory fulltime computer operations experience in a largescale networked multi tiered or mainframe computer environment or two years of satisfactory data communications network experience working in a mainframe or multitiered computer environment; or

2. A baccalaureate degree from an accredited college or university and three years of satisfactory fulltime experience as described in 1 above; or

3. A fouryear high school diploma or its educational equivalent and four years of satisfactory fulltime experience as described
in 1 above; or

4. A satisfactory combination of education and/or experience equivalent to 1 2or 3 above. However all candidates must have at least two years of fulltime experience as described in 1 above

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime

Job Tags

Full time, Remote job,

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