Job Description

Full job description

The Ocean Front at Seaside is seeking a friendly, customer-service oriented FRONT DESK AGENT to join our team. You will be the friendly face in the lobby or the friendly voice on the telephone welcoming guests to our one-of-a-kind boutique property. Primary responsibilities include ensuring accurate and efficient check-in and check-out processes, assisting guests with inquiries and upholding the property’s high standards of guest service

Key Duties:

• Welcome all guests to the property!
• Answer phones, manage bookings and upselling opportunities.
• Handle guests’ messages, requests, questions and concerns.
• Efficiently check in and check out guests, by verifying ID against reservation, handing out room keys and processing payments.
• Process payments, including cash and credit-card transactions, according to prescribed procedures.
• Provide information about the property, local attractions, restaurants and points of interest to enhance the guest experience.
• Resolve guest concerns in a timely and satisfactory manner.
• Consistently offer professional, friendly and engaging service.
• Follow all privacy, safety, health and sanitation policies.
• Perform other duties as assigned.

Requirements:

• Be friendly, approachable and customer-service focused.
• Be punctual, attentive to detail, friendly, willing to learn, reliable and honest.
• Maintain a neat, professional appearance.
• Read, write and communicate clearly with guests, property management and coworkers.
• Have a basic familiarity with Windows-based computer software.
• Be able to work in a team setting.
• Work well unsupervised.
• Anticipate challenges and find solutions.
• Have the ability to stand for extended periods of time.
• Be able to lift up to 25 pounds.

Important Job Information:

• Hourly wage: $16-$19, depending on experience.
• Afternoon, evening, weekend and holiday availability is required. Shifts will generally begin at 2 p.m. or later.
• Shifts are generally 15-25 hours per week.
• For the right candidate, we will consider combining with housekeeping or maintenance shifts to provide additional hours.
• Previous experience in the hospitality industry preferable, but not mandatory.
• Owned by the same family for five generations, The Ocean Front at Seaside is a boutique property with 35 rooms that evoke the spirit and charm of yesteryear while providing today’s essential amenities and services.

To Apply

Send resume to OFM97138@yahoo.com, or visit 50 1st Avenue, Seaside, OR 97138 to complete application.

Ocean Front Motel LLC is an equal opportunity employer.

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: 15 – 25 per week

Benefits:

• Paid time off

Schedule:

• Day shift
• Evening shift
• Holidays
• Night shift
• Weekends as needed

Experience:

• customer service: 1 year (Preferred)

Shift availability:

• Night Shift (Preferred)
• Overnight Shift (Preferred)
• Day Shift (Preferred)

Ability to Relocate:

• Seaside, OR 97138: Relocate before starting work (Required)

Work Location: In person

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