Hotel front desk Job at Ocean Front Seaside, Oregon, OH

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  • Ocean Front Seaside
  • Oregon, OH

Job Description

Full job description

The Ocean Front at Seaside is seeking a friendly, customer-service oriented FRONT DESK AGENT to join our team. You will be the friendly face in the lobby or the friendly voice on the telephone welcoming guests to our one-of-a-kind boutique property. Primary responsibilities include ensuring accurate and efficient check-in and check-out processes, assisting guests with inquiries and upholding the property’s high standards of guest service

Key Duties:

  • Welcome all guests to the property!
  • Answer phones, manage bookings and upselling opportunities.
  • Handle guests’ messages, requests, questions and concerns.
  • Efficiently check in and check out guests, by verifying ID against reservation, handing out room keys and processing payments.
  • Process payments, including cash and credit-card transactions, according to prescribed procedures.
  • Provide information about the property, local attractions, restaurants and points of interest to enhance the guest experience.
  • Resolve guest concerns in a timely and satisfactory manner.
  • Consistently offer professional, friendly and engaging service.
  • Follow all privacy, safety, health and sanitation policies.
  • Perform other duties as assigned.

Requirements:

  • Be friendly, approachable and customer-service focused.
  • Be punctual, attentive to detail, friendly, willing to learn, reliable and honest.
  • Maintain a neat, professional appearance.
  • Read, write and communicate clearly with guests, property management and coworkers.
  • Have a basic familiarity with Windows-based computer software.
  • Be able to work in a team setting.
  • Work well unsupervised.
  • Anticipate challenges and find solutions.
  • Have the ability to stand for extended periods of time.
  • Be able to lift up to 25 pounds.

Important Job Information:

  • Hourly wage: $16-$19, depending on experience.
  • Afternoon, evening, weekend and holiday availability is required. Shifts will generally begin at 2 p.m. or later.
  • Shifts are generally 15-25 hours per week.
  • For the right candidate, we will consider combining with housekeeping or maintenance shifts to provide additional hours.
  • Previous experience in the hospitality industry preferable, but not mandatory.
  • Owned by the same family for five generations, The Ocean Front at Seaside is a boutique property with 35 rooms that evoke the spirit and charm of yesteryear while providing today’s essential amenities and services.

To Apply

Send resume to OFM97138@yahoo.com, or visit 50 1st Avenue, Seaside, OR 97138 to complete application.

Ocean Front Motel LLC is an equal opportunity employer.

Job Types: Full-time, Part-time

Pay: $16.00 - $19.00 per hour

Expected hours: 15 – 25 per week

Benefits:

  • Paid time off

Schedule:

  • Day shift
  • Evening shift
  • Holidays
  • Night shift
  • Weekends as needed

Experience:

  • customer service: 1 year (Preferred)

Shift availability:

  • Night Shift (Preferred)
  • Overnight Shift (Preferred)
  • Day Shift (Preferred)

Ability to Relocate:

  • Seaside, OR 97138: Relocate before starting work (Required)

Work Location: In person

Job Tags

Hourly pay, Holiday work, Full time, Part time, Local area, Relocation, Shift work, Weekend work, Day shift, Afternoon shift,

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