Job Description

Role overview:

The role includes responsibilities in both Customer Support and Content Moderation.

• As a Customer Support Agent 70% of your work, you`ll professionally respond to customer questions and complaints via email or live chat (no phone
  calls ).
• As a Content Moderator 30% of your work, you`ll play a crucial role in reviewing content across various marketplaces/apps, ensuring compliance with  company guidelines and country-specific laws. 

Requirements :

• Native in German and C1 level of English.
• Knowledge of Microsoft Office programs such as Excel and Word.

What We Offer:

• Monthly salary: 1400 euro net.
• Contract type: indefinite. 
• Working model: hybrid. 
• Quarterly Government support with 130 euros.
• KPI (Performance) bonuses. 
• Working hours: 40 hours per week.
• Working hours: Operating hours are Monday to Sunday from 07:00-00:00.
• Training: 2 weeks.
• Health insurance: after 6 months of employment.
• Relocation support. 

If you'd like to know more about the company and this opportunity - please apply and recruiter will reach out to you either via email or LinkedIn.

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